Loyalty Program
How To: Search Customer By Loyalty Card Number
How To: Search Customer By Loyalty Card Number Contacts> Lists There are two separate ways a user can search for a contact using the customers Loyalty Card number. To locate an individual based on their unique Loyalty Number go to: Find Contacts in ...
Can I Change My Loyalty Setup?
Can I Change My Loyalty Setup? Absolutely! The user may change the reward method to either points or cash as well as the percentage or dollar amount at any time. Opt Culture strongly suggests that you contact support@optculture.com to make changes to ...
How Often Are My Loyalty Customer's Points or Cash Back Updated?
How Often Are My Loyalty Customer's Points or Cash Back Updated? Loyalty customers points or cash rewards are immediately updated after any in-store purchase. Points and cash rewards are also updated periodically through an automated system. ...
How To: Re-send a Customer's Loyalty Card Information
How To: Re-send a Customer's Loyalty Card Information Marketing Tools> Loyalty Program Click on Marketing Tools, select Loyalty Program, and search for the customer with his/her first or last name by selecting using the drop-down. Once the customer ...
How To: Enroll a New Loyalty Customer at POS
How To: Enroll a New Loyalty Customer at POS To enroll a new customer for loyalty you first have to create that new customer in RetailPro. To create a new customer in RetailPro, go to customers, click on new, and enter the details as shown in the ...
How Can a Cashier View a Loyalty Customer's Reward Balance?
How Can a Cashier View a Loyalty Customer's Reward Balance? In RetailPro you will see a loyalty inquiry button located on the right of the customer list. In RetailPro: Customer Mgmt. >Customers > Search for a customer Once the customer is located, ...
How To: Adjust Customer Balance Rewards (Points or USD$)
How To: Adjust Customer Balance Rewards for Spark Base loyalty (Points or USD$) Locate the loyalty member for whom you wish to adjust. Find the Marketing Tools tab in the header select Loyalty Program. Use Search By to locate a particular member. ...
How To: Locate a Loyalty Customer In OptCulture
How To: Locate a Loyalty Customer In OptCulture There are two separate ways available to look up a loyalty member; through the Contacts menu and through the Loyalty Program menu. To locate a Loyalty member through the Contacts Menu go to: Contacts ...
How To: View Loyalty Members Who Joined During a Specific Period
How To: View Loyalty Members Who Joined During a Specific Period Contacts> Create Segment In order to view loyalty members who enrolled during a specific time frame, create a segment. Follow the steps below to create this segment. Steps: Click on ...