How Can a Cashier View a Loyalty Customer's Reward Balance?

In RetailPro you will see a loyalty inquiry button located on the right of the customer list.

In RetailPro:

Customer Mgmt. >Customers > Search for a customer

Once the customer is located, click the Loyalty Inquiry button as shown in the screenshot below.

After hitting Loyalty Inquiry the system will then request the loyalty balance from OptCulture. A popup window will show that the system is communicating.

After it communicates it will display the points and dollar amount of your customer as shown in the screenshot below.

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How Can a Cashier View a Loyalty Customer's Reward Balance?

How Can a Cashier View a Loyalty Customer's Reward Balance?

How Can a Cashier View a Loyalty Customer's Reward Balance?

Related Articles

How To: Adjust Customer Balance Rewards (Points or USD$)

How To: Re-send a Customer's Loyalty Card Information

How To: View Loyalty Members Who Joined During a Specific Period

How Often Are My Loyalty Customer's Points or Cash Back Updated?

How To: Enroll a New Loyalty Customer at POS