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Ways to contact Support
For customers located in North America , OptCulture's normal business hours are Monday-Friday, 9:00 AM to 6:00 PM U.S. Central Time. For customers located outside North America , OptCulture's normal business hours are Monday-Friday, 9:00 AM to 6:00 ...
How Large Can an Email Be?
How Large Can an Email Be? Avoiding the Spam Filter OptCulture is able to maintain a high level of deliver-ability by avoiding the spam filter. Ensure that emails will be successfully delivered by limiting email size to no more than 100kb of HTML ...
Building an Email Campaign - Step 4 (Copy-Paste HTML Code)
Building an Email Campaign - Step 4 (Copy-Paste HTML Code) For those who have a third-party design their e mail campaigns; the Copy-Paste HTML Code option makes it very easy to put those designs into OptCulture. Simply copy and paste the HTML code ...
What is The Difference Between Active/Running/Sent Campaigns?
What is The Difference Between Active/Running/Sent Campaigns? When creating and scheduling an email campaign there are several different status' for the email. The first status will be Draft. The email will remain in the draft status until the ...
How To: Send a Welcome Email to an uploaded list (.csv)
How To: Send a Welcome Email to an uploaded list (.csv) A welcome email can be sent to every person in an uploaded .csv file. To activate, first create the list and go to that list's settings by clicking on the edit button (blue gear) located under ...