How To: Locate a Loyalty Customer In OptCulture

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• How Can a Cashier View a Loyalty Customer's Reward Balance?

  How Can a Cashier View a Loyalty Customer's Reward Balance? In RetailPro you will see a loyalty inquiry button located on the right of the customer list. In RetailPro:  Customer Mgmt. >Customers > Search for a customer ​ Once the customer is located, ...

• How To: Re-send a Customer's Loyalty Card Information

  How To: Re-send a Customer's Loyalty Card Information Marketing Tools> Loyalty Program Click on Marketing Tools, select Loyalty Program, and search for the customer with his/her first or last name by selecting using the drop-down. Once the customer ...

• How To: Search Customer By Loyalty Card Number

  How To: Search Customer By Loyalty Card Number Contacts> Lists There are two separate ways a user can search for a contact using the customers Loyalty Card number. To locate an individual based on their unique Loyalty Number go to:  Find Contacts in ...

• How Often Are My Loyalty Customer's Points or Cash Back Updated?

  How Often Are My Loyalty Customer's Points or Cash Back Updated? Loyalty customers points or cash rewards are immediately updated after any in-store purchase. Points and cash rewards are also updated periodically through an automated system. ...

• How To: Enroll a New Loyalty Customer at POS

  How To: Enroll a New Loyalty Customer at POS To enroll a new customer for loyalty you first have to create that new customer in RetailPro. To create a new customer in RetailPro, go to customers, click on new, and enter the details as shown in the ...